HIPAA Privacy

Hair Medicinals, LLC (“Hair Medicinals”, “we,” or “us”) takes your privacy very seriously. This privacy policy describes our collection and protection of the information you provide to us during visits to www.hairstimlabs.com (the “Site”). By using the Site, you agree to and consent to the collection and use of your information as described below. If you do not want us to use your information as stated in this Privacy Policy, please do not use our Site.

If you are a patient and your physician has entered you into our system, when you use our Site, we may collect the following information from you:

• Your name and contact information (such as email address, phone number and shipping address); and
• Information related to payment for your prescriptions, such as insurance information or credit card information; Note that we will also collect information from your physician related to your prescription.

If you are a physician, when you use our Site we may collect the following information from you:

• Your name and contact information (such as email address, phone number and mailing address);
• Your NPI number and professional license number;
• Information related to the patients you are treating, including any information you submit related to your patients (such as name, prescription, and other identifying information related to your patient); and
• Any other information necessary under state or federal law for a valid prescription. For all users, we may also collect the following information related to your use of the Site.
• Information you provide to us if you communicate with us (for example by sending us comments or questions);
• Your device parameters such as the type of device you are using, the date and time of your Site access, your browser type, IP address and other information related to how your device is interacting with our Site; and
• The location of the device you are using to access our Site.

Note that we will also collect information from your physician related to your prescription.

If you are a physician, when you use our Site we may collect the following information from you:

• Your name and contact information (such as email address, phone number and mailing address);
• Your NPI number and professional license number;
• Information related to the patients you are treating, including any information you submit related to your patients (such as name, prescription, and other identifying information related to your patient); and
• Any other information necessary under state or federal law for a valid prescription.

When you use the Site we automatically collect and store some information about you and your device through cookies, web beacons, and similar technologies. We use these technologies to enhance your experience on our Site. A "cookie" is a small data file sent from a website and stored on your device to identify your device in the future and allow for an enhanced personalized user experience. A "session cookie" disappears after you close your web browser, or may expire after a fixed period of time. A "persistent cookie" remains after you close your web browser and may be accessed every time you use our Site. We may use both session and persistent cookies. You should consult your web browser to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may not be able to use certain features of our Site.
There may be other tracking technologies now and later devised and used by us in connection with the Site. Further, third parties may use tracking technologies with our Site. We do not control those tracking technologies, and we are not responsible for them. However, you consent to potentially encountering third party tracking technologies in connection with your use of the Site and accept that this Privacy Policy does not apply to the tracking technologies or practices of such third parties. In such cases, you must check the third-party websites to confirm how your information is collected and used.

We do not knowingly collect identifiable information from individuals under the age of 18 through the Site. If you are under 18, please do not give us any information that would allow us to identify you. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide identifying information through any website without their permission.

We may use your contact information, including your email address, to contact you for administrative purposes such as responding to your questions, acknowledging a payment, or providing you with information.
We use the information that we collect to operate, maintain, enhance, and provide all features of the Site. We may choose to serve ads on the Site. These ads may be delivered to users by our advertising partners, who may use cookies, web beacons or similar technologies to serve you advertisements tailored to interests you have shown by browsing on this and other sites you have visited, to determine whether you have seen a particular advertisement before and to avoid sending you duplicate advertisements. In doing so, the third party ad network provider collects non-personal data such as your browser type, your operating system, web pages visited, time of visits, content viewed, ads viewed and other clickstream data. The use of third party cookies, web beacons and similar technologies by these third party ad network providers is governed by each third party's specific privacy policy, not by our Privacy Policy. Please visit http://optout.networkadvertising.org/?c=1#!/ to learn more about the information collection practices and "opt-out" procedures of third party ad networks we may use.
We use Google Analytics for many of the activities described above. Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit our website, but the Cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. To read more about how Google collects and uses data click here. You can opt out of Google Analytics Advertising by using the Google Ad Settings. You can opt out of Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/. Hair Medicinals may work with business partners in making our Site available to you. Our policy is to require companies with whom we do business to support the same privacy policies we do. We will share information only as necessary for the third party to provide related services or assist us in providing the Site. We will never sell any of your personal information that you provide to us on this Site. To the extent permitted by applicable law, we may disclose your information if required to do so by law to comply with state and federal laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
We also reserve the right to disclose your information that we believe, in good faith, is appropriate or necessary to: (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the Site, or (v) protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights, property, or safety of others. Information may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets, to the extent and in the way as prescribed by applicable law.

Aggregate information is information that describes the habits, usage patterns and/or demographics of users as a group but does not reveal the identity of particular users. We may use aggregate information within Hair Medicinals to understand the needs of individuals using the Site.

Hair Medicinals uses appropriate physical, managerial, and technical safeguards that are designed to protect the confidentiality, integrity and security of personal data that we collect and maintain against accidental or unlawful loss, theft and misuse and unauthorized access, disclosure, alteration destruction, or any other type of unlawful processing. Unfortunately, no web site, server or database is completely secure. Hair Medicinals cannot guarantee that your information will not be disclosed, misused or lost by accident or by the unauthorized acts of others.

Information we collect may be stored or processed in locations other than the jurisdiction in which you live or work. In such cases, we will work to ensure that any vendor we use in that location has the appropriate protections in place. By using our Site you consent to the collection, storage, and processing of your information in any country to which we may transfer it in the course of our business operations.

Our Site does not support Do Not Track requests at this time. Do Not Track (DNT) is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit https://www.eff.org/issues/do-not-track.

In order to help coordinate your care, Hair Medicinals would like to offer you the ability to receive text messages, emails, and phone calls relating to your initial prescription, reminders for prescriptions, refills, and other information to help you manage your health. The first email and text message will be sent to you based on the email and phone number you provided to your prescribing provider. Messages may come from Hair Medicinals or from our partners, including Chemistry RX Pharmacy, who are helping to manage your care.

The responsibility for prescriptions and refills will still rest with you, but we hope this service will make things easier.

By agreeing, you understand that information transmitted by and to you by email and text messaging is unencrypted and that as a result, it may be possible for others to intercept the information sent and received. When we send text messages, we will never transmit your name or address in the text message, however we may send you information specific to your health condition. If you would like to participate in this program please confirm your cell phone number on the Hair Medicinals website pop-up when requested. You will always have the option of unsubscribing or opting out of receiving future text messages or email messages whenever we send you a text or an email.

I understand that I am consenting to receive text messages, emails and phone calls relating to prescriptions, refills and other health care reminders as described above, until I opt out of the services or unsubscribe. I will keep Hair Medicinals informed of my up to date mobile number and email address at all times, and notify Hair Medicinals if the mobile number is no longer in my possession.

California’s “Shine the Light” law, permits individuals who are California residents to request and obtain from us a list of Your User Registration Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. If you would like to make a request for information under the Shine the Light law, please contact us by email at contactus@hairstimlabs.com. Requests may be made only once a year and are free of charge.

Hair Medicinals reserves the right to change this Privacy Policy, and when updated, the effective date of the new version will be at the top of this policy.

If you have any questions, comments or requests regarding this Privacy Policy or our processing of your information, please contact contactus@hairstimlabs.com